Why did this fail? I don't think it's because of "idiot" consumers. There are plenty of people interested in quality phones and willing to pay for it. Problem is, Nokia punished them for it with bad support, delayed US releases, and delayed or none-existant firmware updates. It's not the consumer's fault that they didn't get it. Nokia clearly did get do a good job selling people on the idea and set about punishing those that did buy into it. This isn't the fault of the competitors, the US carriers or the US government. This is Nokia's fault.