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using the end user as beta tester
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qwazix
2010-01-18 , 17:25
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The last few years I bought a couple of phones just when they got around a corner. I sure do not expect a million applications available and absolute absence of bugs in an all-new smartphone even more on a new platform. But what I have been experiencing can be only described by "me being a beta tester for nokia or microsoft" (and a friend of mine who just bought his galaxy, for google, I'm not after a specific company, the practice has flooded the whole industry)
I don't mind even that. If users can contribute for faster development and that means that eventually new technology will reach the end user faster it's ok. What is starting to annoy me, is that those companies are selling you (for a price not at all small) a beta product stating nowhere that basic functionalities are missing (pc suite support, anyone?) and all of a sudden, some months later they stop development and no more updates are issued for a specific product, driving you to buy the next one. I feel that I have a right to be compensated for the time waiting for my phone to become what I expected to buy with a few usability or new feature updates later on the models life. Yes that means "I want widgets on the 5800, because when I bought it it was full of bugs" even if this sounds a bit illogical.
And yes, if I had ditched the N95 for the N900 I would be pissed off. No voice navigation option, no office, no outlook syncronization... These are things that you don't dig in the specs to find out, they are considered obvious.
I don't want to start a fight, I am perfectly happy with the N900 for the use I bought it, I even talked a friend into buying it, after making sure he knew all the aforementioned omissions. But if I see a killer software feature on a 200$ cheaper maemo device and it doesn't make it to the N900 (see widgets and kinetic scrolling on the 5530) I'll surely feel cheated
Last edited by qwazix; 2012-10-08 at
07:21
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