Originally Posted by Texrat

And the easy reply is, "what percentage?"

Because small percentages indicate anomalies. Things unanticipated (right or wrong), hardware defects, software conflicts, etc.

This is not to diminish the validity of the claims. Rather, it is to place them into the proper context. If 90% posters say the N900 is generally slow, they are likely onto something. A good example was the poor internet video performance of the N810/N800/770-- it was universal, and obviously slow.

But many complaints here are shared by a very small number of people, NOT a majority. This is especially true since the majority tends not to say anything. This results in flawed assumptions by some that since they only see complaints then the problems must represent the norm.

When the minority has an issue, then many in the majority expect complainers to participate in troubleshooting. But too many complainers refuse, and that results in aggressive "fanboy" responses from people tired of those demanding to be spoonfed by volunteers.

It would be nice if everyone could digest this, and we then move on. But it keeps having to be explained over and over and over and over... and some are surprised when forum leaders get testy?

I love the power of the n900, dealing with remote server issues, good RD , excellent web browser,

however , email : the most basic thing to get right. its poor. and this is not just one person commenting on this but a number of persons, its has been on a number of threads.

you also have to accept that this is being sold in mainstream business and commercial channels as a phone and as an end user product,. not just for geeks (and yes I am a geek!)

I can understand why the email client being poor in features and functionality is acceptable. I have 4 contractors who work for me which also got this device, and no ******** they are all sending them back because of the email client.

If you work in a testing and commercial environment you will often use email to send out error reports of logs if you are out of the office to alert your to possible system problems. This is why it HAS to go for me personally.

the missing phone functionality, could not care less. email tho ! my n95 was better featured!

This forum will be a small part of the userbase for the device (at least active posting members). So if a number of persons are talking about an issue you can quite rightly assume this represents a fair number of non community interactive users. A low % of comments on this forum can still indicated a LARGE problem in the user base of a device.

One of my contractors pointed out the E= enterprise and N=novelty in the nokia range. I am starting to see his point

Originally Posted by RevdKathy

And Mo is sorry to hear that the only other n900 we know of in the Duchy will be going back.

Yes me as well, Its affecting my work to much becuase of the terrible email client (speed and functionality ) to keep the device so im back to blackberry.

I am sure in a few months this will get resolved with a good ported email client e.t.c.

but I need a working device now , might just be a case of me expecting to much as an early adopeter. however being to "search" email and get into my inbox within 20s-1 min is not my idea of high expectations.

cheers,

MB