Your a data analyst and your honestly state this as a factual basis ? shocking!

Let me explain my comments.

Non reports do not dictate the amount of product errors. Yes complaints will become more forthcoming in fault based threads. There is a user barrier to starting a post being negative in a community based on the device. One someone has started with faults others will feel more at home in discussing this.

Anyone that reads the forum will note that any negative comments are bashed (as well as being sensibly discussed by forum members).

You are of course correct that the user experience will be dictated by expectations (well actually im putting that out there to be honest lol),

BUT!

simply put again , just to make it clear,

this is not the only reporting channel and the large majority of owners will not be reporting in this forum.

Its also the case that only a small amount of people which actually have faults will bother to report them on here.

that means that a small number of people reporting faults have a greater statistical importance and weight.

So to summarise your point I have quoted is not correct. I am sure since you are a data analyst you understand "weighted" data and the impact this has. This is what I am referring to. Hopefully i am using the correct terminology? I would imagine the meaning is clear.

And I do agree the data means a lot more with tight data control, but this does not invalidate user response on this forum.


I do understand you get lots of trolls on here. I am actually not one of them , please feel free to explain how my logic is incorrect. Not in one reply to me have you attempted to do this. And I dont need you to preach but thanks for the thought

cheers,

MB