This sums up everything perfectly in a nice, pithy way. And as Nokia continues to market and extend Maemo out there, better get used to it and not stress about things. We have enough to help fix so we don't have to come up with "yet another app" or whatever Haus3r said he likes to see.

Interesting post by Haus3r. I haven't had a good laugh in a while. Reminds me of a manager I had once who gave pep-talks like this when things were getting to stressful and people fighting with each other.

Oh, I bet ya saw me coming a mile away...

First, let's re-establish Nokia's plans that is well known (they've had to do something to calm investors down). Nokia is on record saying the N900 is setting a new direction for their smartphones. It is marketed to an entirely different group of people than previous Maemo tablets. It is the best selling N-series they have had. The first reviews hitting most any retail site were from blatantly non-technical people. Most non-tech people I know have heard of it (helps when much of the news on Nokia on CNBC and in the press in general starts with "The N900..."). However, most of the people I know, even long-time linux devs, haven't heard of the previous tablets.

So saying that most of the people who purchased it were "tech people" and it was marketed for a specialty crowd is not even close to fact. Don't take my word for it, check out Nokia's executive statements, marketing, what they've been telling their investors, press releases and etc., etc. If this is what they meant to do, didn't work out so well and the news didn't get to the CEO - he missed that memo.

Obviously, ranting doesn't speed anything up... wait, actually it does. I'd give examples, but if you think about it for a few more seconds, you will come up with 10. Assuming it doesn't in Nokia's case, then they need to use forums like other G500 companies: listen to customers, see what trends they are missing, establish patterns, change direction, supplement their market research and figure out if they are spending too much energy in the wrong areas and not enough in others. Plenty of other things to do with data like this, but you get the point. Pretty much Business 101 these days.

Seems as positive as you try to be you fail to see the positive in healthy feedback. Some might call it negative, but the successful people and companies actually see it as an opportunity to improve. Nokia has lost a lot of land in the smartphone area in just 12-months. They should look at the N900 as a way to learn what they got right and especially what they really messed up. Since Nokia's stated direction is Maemo-driven smartphones at the upper end (Symbian will live on as well, but not in higher end smartphones), they need to get on the right page to see why other manufacturers have passed them up so quickly.

I'd go on, but the bottom line is you are looking at this backwards. It's very healthy for all involved. People aren't patient and aren't going to be because you threw in a pep talk. Well, perhaps there is someone who read your post and said "wow! that is right, I need to be more patient, ignore the WONTFIXes, delayed to Harmattan which we don't know if it'll hit the N900 and just wait for the N9000 so I can spend another $700 and hopefully bluetooth works! I am so wrong for thinking I'm the customer who paid a chunk o change for this - Nokia is the one who needs ME to be patient for them to 'get around to it.' Boy was I wrong."

I do agree with some of the subsequent posts and some of what you said to the extent that folks need to be ready to embrace a different demographic than "tech people". Though, I think part of the disclaimer people sign for an iPhone now states "upon exiting the iPhone community, you'll be legally required to spend a month with Maemo" so I don't think you have to worry about those cursed people.