This is off the topic of the thread, but I think it's a point worth making:

I've always seen this kind of thing (the quick harsh answer) as slightly counterproductive, but since having children, I've learned far more that it achieves almost exactly the opposite of what I really want to happen.

What was done was done in error, but without anything like a malicious intent (unlike the spitting example, which to be honest has no bearing on what was done). As far as I know, the poster had no knowledge of the problems of bugtracking, or the system, and set out to do the wrong thing with nothing like the wrong intentions.

THere are then 2 approaches to this:
1. blast them and make them feel like idiots
2. explain that it's really not what is the done thing, perhaps point them to a code of ethics for the system (do we have one? ISTR it was postulated in a recent thread about lolcats), and ask them not to do it again.

In my experience, both approaches take almost exactly the same amount of time to accomplish. However, the fallout from each is significantly different (diametrically opposed, one might say).

We should ask ourselves, what do we want to achieve: productive and keen members of society (or our sub-society in this case) or antisocial idiots who hate everybody in it because they have no patience and little understanding. I've asked myself that for years now both as a university professor and now a father, and I have to say the answer is pretty obvious.

Take the calm approach, build the world with patience and understanding. You'll find it's a much much nicer place.

And let's not forget, we have lots of sticks to resort to if the approach I suggest just doesn't work for the few...

Just my 2p

Steve