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Bug 55378008 - bugteam overworked
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jaark
2010-01-26 , 13:15
Posts: 316 | Thanked: 150 times | Joined on May 2006
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38
Originally Posted by
GeneralAntilles
I'm hesitant to divide the discussion over two locations like that.
Normally I would agree with you, but it is clear that things can break down catastrophically here. The USSD thing is a case in point. So much discussion and argument within the bug report is worse than having a two-tiered information source. Hopefully the information would remain in bugzilla in a more 'distilled' form and people participating in the discussion side of things could direct any useful info arising there to the bug report. The important thing is a 1-1 relationship between the bug entry and the discussion thread.
Another thing that could help (again drawing from the USSD stuff) is a clear and prominent description of the various states (many people seemed confused by the term 'FIXED') - and to go with that many some sort of profile option to turn off such description displays from those who value our scree real-estate
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