I'm up for an argument To argue that the 5 steps will get Nokia there is a leap of faith; almost as faithful as the Cult of Mac in my opinion. So far, each step they've restarted thus far. And none of these steps are as mainstream, nor commercially backed as the competition nor Symbian. To me, that's a slight problem if you want to be mainstream - the support needs to be present sometime, does it not? And the wonders of open source won't give me video Skype calls. Or give me a better experience with the e-mail app. My point is that there is a need for refinement right now. And this isn't comparing a damn thing to Apple. I'm talking as a Nokia user that sees more opportunity to be better than what I experience today. If this is step 4 out of 5, it should have been this step two years ago. Not where I have to show patience for step 5 out of 5 sometime in 2011. To say that everything is ok, boo with all other competition is pretty much like wearing blinders. The big picture is missing a lot of pieces. Ovi... support from big companies, continued support and development, and a more concerted attempt to make the steps make sense. Start, stop, restart... repeat. That does not instill faith.