Alright, here's the problem with that "straightforward" warranty procedure: You had to MAIL IT IN. If this is your cell phone, you're out. Even if it isn't, I'm trusting the entire package delivery system to deliver this product intact to who-knows-where on this craptastic marble spinning out of control in space and hope that someone at Nokia gets it, fixes reliably, in decent time.. then trust the package delivery system all over again and hope the ENTIRE process all happens as quickly as possible. There's a whole LOT of things that could go wrong in between that time and you have VERY little visibility and accountability into each portion.