My point with regard to percentages is this: Say a minority of people use a word processor for creating mailing labels. One could do a poll that says, "how many of you use this word processor for mailing labels" and get only 20% who use them. But that is not an argument for removing the mailing label feature from the word processor. The argument was stated that the decision was made because users voted against the feature. The majority has spoken, was the basic claim. But what the majority thinks is not relevant.