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Posts: 2,829 | Thanked: 1,459 times | Joined on Dec 2009 @ Finland
#251
Originally Posted by goashem View Post
Same thing here. After only two weeks, one morning, I removed the charger connector and the microUSB thingie just came out. I took the phone to the official Nokia Care here in North Finland but soon, I got the answer: "our warranty does not cover this, it is BER (Beyond Economical Repair)".

Yeah right. There is obviously something wrong with the connector: take a look at this (sorry if someone has already mentioned this page).

This could be a hilarious thing if it had happened to an inexpensive, say 20 €, equipment. But it's a 600 € phone. And the same thing has happened to a lot of people. So.. Well, you've probably gotten my point already .
This just amazes me.
- How in hell they got you out of shop after saying that?
- This falls under basic consumer warranty.
- First thing is that you can wipe your arse with given warranty (1-3 year or something on electronical stuff) If it is construction error then its lifetime warranty here in Finland So maybe its time to be persistent (but remember not *******) towards seller.
- Have you tried to contact directly to Nokia? Maybe the seller is just trying to avoid some extra cost.