I got back my denial with "You didn't activate an Ovi Store account".

I called the number and was told that I needed to do Maps AND Store with the N900 -- even though the Ovi Store hadn't launched.

They said there was nothing they could do, and to call Nokia. So I did.

Nokia told me to call the rebate people because "We don't handle rebates. That's done by a third party."

I ended up complaining to the AG.