I definitely do NOT want to start an 'iphone/android vs n900' debate, but a huge part of what makes those devices successful is how easy/natural it is for the user to use the features on the device. Granted the original poster may be wrong on most of his points, the larger problem is that it may not be immediately apparent to people new to the device/maemo how to enable or use the features of the phone. This is equally as frustrating to a new user as a feature that does not work as advertised, since the end result for that user is exactly the same.

I would bet that most N900 users do not even know about these forums, and even then, these forums are a horrible source of information on 'how to' use the N900's many features.. when compared to the self-help sites that Apple/Google have set up for their devices.