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Haus3r's Avatar
Posts: 311 | Thanked: 180 times | Joined on Dec 2009 @ London
#405
Little update from someone (who I believe is from Nokia):

Hi *****, thanks for highlighting this one, we have also picked up these comments. Now we have seen that a few reports are coming in that seem to indicate that under certain conditions, the micro-USB port on the N900 may become be detached we have our folk looking into the matter. Product quality is of the utmost importance to Nokia . so anyone who experiences this issue should contact their local Nokia customer care. If the N900 hasn’t been mistreated then our usual warranty applies.
REPLY:
@MarkS - I contacted NOKIA last night but the customer support firmly said it does not appear to be a manufacturer defect and I might have to pay for the repair. Obviously there is not enough information flow down or the support personnel not trained well?
REPLY to the REPLY
@flydeep we are rolling out to our Care folk now
EDIT: This has been confirmed as official. The messages are from MarkS, who is: Mark Squires, Head of Social Media at Nokia.

EDIT2: New post on another blog: http://www.maemocommunity.com/596/no...icro-usb-port/
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Last edited by Haus3r; 2010-02-12 at 00:52.
 

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