Ok, so coincidently the head of nokia care made me aware of this issue today. So yes I can confirm they are aware of it and it can be fixed for free. For a full list of nokia care centres just visit the nokia website. Its down to individual store policies as to whether you can take a loan phone, offer to put down a deposit for one at your local store, that will certainly help. If I were you i'd call a local repair centre and see if they could do it quicker, otherwise the turnaround time you have been quoted is pretty good to be honest.

Let me know if you need anymore help,

regards

Jon Mears
Network Connections Manager
Nokia Retail