Three things spring to mind:- 1st One example of a feature that people feel is lacking is MMS. This is currently being worked on here - fmms. 2nd In a sense I do agree that we should understand (as much as possible) what we are buying, all companies make their ware sound as attractive as possible - its all part of the marketing game. I read lots of reviews, and new before buying that MMs and tones / contacts was not supported. As neither of these were important to me personally (and due to open nature of OS, would probably come in time), I was happy to buy. 3rd Can we agree that you've made your point and move on