Ok let's see:

1.- nope
2.- i did that twice. i erased myself from her phone and then added my info back into it.
3.- i already did that twice as well after i did step # 2.
4.- sometimes i send smiley faces but the last few times i just send text saying HI that is all and still it shows up my names and my phone # like this: 1234567890@tmomail.com.

If this a sim provisioning issue what do you suggest i do? it is really not a big issue in the way that she can reply to me ( she has to leave the text messaging application and create a whole new text so i can get her sms). Thanks for the help and have a wondeful day.