The author actually thinks that Nokia hasn't made a VIZIBLE move regarding your quoted statement(now talking about apps and services, although they-nokia have some very good devices, the thing that I hope it got into all our heads is that they couldn't make their devices as successful as they should have been-like the 3D hardware accelerated phones-allot of powerful apps could have been made...though it's a bit complicated to program for a symbian device). Perhaps they do know about this, I know that they're having their every move already planned for a lot of time, so perhaps they won't consider listening to their customer's feedback. ◄-►Have you guys ever thought that Nokia might want people/their customers to lose interest in their mobile devices(phones) and to start looking for their laptops?(some time ago Nokia mentioned that they would like to let go of their phones...)