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HumanPenguin's Avatar
Posts: 270 | Thanked: 170 times | Joined on Jul 2007 @ Atlanta, GA + Oxford UK
#650
Originally Posted by Texrat View Post
... and the more of these occur, the better it will be for everyone.

Hard for a company to say "we won't repair this under warranty for you" when they are for someone else.
I am sorry (and I have mentioned this before.

But I am not willing to have faith in this until I hear from people with "Landing pad damage" that they have had nokia repair or replace the phone.

I know I sound overly pesemistic. But I do think I have reason.

As for the timeline. As i mentioned after MarkS quoted the policy on engadget the centre I went to recieved an update the very next morning.

The update was not what we wanted to hear. But if the new announcement a few days ago is what we expect. Then no one with pad damage should be getting a phone returned from Nokia care centers if it was looked at after thursday just gone.

Lets watch this for a few more days and see what happens .

But we should be seeing people with pad damaged phones getting them returned early next week. Then I will bew willing to give Nokia credit for doing the right thing.