yesterday this terrible thing happened to my phone and I called support. The representative wasn't surprised about this issue. He sent me a mail in label and I'm sending it in today. I asked him if they would fix it and he said it was a known issue and it would be fixed.
I'm scared though because if I get it back and its fixed but there are no changes in the design, I might sell it. I don't want to deal with this issue after my warranty has expired.
I'm still blown away by this horrible design flaw. If you look inside your charging port after it breaks off you can see that it is attached to the motherboard but with no support, at all. I'm almost certaint that they will break on most peoples phobes because all that's holding to the board is some glue.