This is the official reply from service@a1.net: Translation: If Nokia releases a firmware update, it must first be reviewed by A1 service people. They decide if it's ready to be released to their customers. Like benny1967 said, they're not really good at this. I'll be buying an unlocked device. Btw, Amazon.at now ships the N900 to Austria as well (last time I looked that wasn't possible).