Exactly - so the best thing to do for everyone who is disappointed with your n900 is to SELL and RETURN your n900, tell all your friends and aquaintences that you will NOT get support from Nokia like you would with Apple iphone/google Andriod.
Spread the news, get people to understand that Nokia only wants to push handsets, once they have your money they will move onto the next handset with no expectations of providing any support - that is the NOKIA way.
So if you buy Nokia, ONLY BUY throw away low cost models which require no support, and NEVER ever buy high end handsets from them.