i thought the article was very encouraging. Before any company can fix problems they must first recognize the problems exist and from the quotes in this article Nokia clearly understands they must change going forward. For all the limitations the IPhone may have, the phone buying public is sure buying a lot of them. The N900 may be but a blip on the Nokia Sales charts today but it is the first step towards the future. I am really looking forward to future updates and apps so my N900 will do what it is so capable of doing.