Starman, and everyone else who has given feedback, I just want to thank you and also apologise to you. In the end the problem was that my SIM card was not a 3G supporting SIM card.

Before you laugh your heads off at me, I was TOLD by my contracter that it WAS a 3G SIM card, and I double and triple checked. I did call back today and speak to someone else and they said no, it is a 2G SIM card.

So on behalf of my contracter, and myself, I apologise for wasting all your time and thank you!