blackemnc, first of all, was "!!!!!! HELP>>>>>>>" really necessary? No, I don't think so. By choosing this thread title you have already put quite a few people off who might be willing to help you out. Secondly, please read your post. Yes, I want you to read your own post again. Do you really think you have given enough information so people can help you? No. 1. Can you confirm your current Firmware is 2.2009.51-1 2. More information on ota not working needed. Does it show the possible updates yes/no, does it show them but not install them yes/no... 3. What did you try on your laptop? What software? Again, inadequate information. It's not that I don't want to help you, but I am trying to encourage as many people as possible to format their posts PROPERLY with dots, commas, maybe exclamation marks (1 or 2, yes, but not 10 in a row), and learn how to properly post a help request, which is very easy to do if you put a bit of effort in it.