Good luck with getting it fixed... I don't hold a lot of hope myself for my phone. Not before taking legal action anyway. http://forums.whirlpool.net.au/forum...2599&p=23#r457 http://forums.whirlpool.net.au/forum...2599&p=23#r460 http://forums.whirlpool.net.au/forum...2599&p=24#r461 Note that they appear to have misrepresented the outcome of investigate by the Office of Fair Trading. Office of Fair Trading told me "it does not have the authority to adjudicate in marketplace disputes". I plan to clarify that point in the original thread later. Brian May