While I agree with the general idea that complaining here is probably not very useful, I disagree with a few things you've said.

Some bugs might be fixed, but important ones that people usually expect to be working on any currently sold cell phone are not. Some examples: no way to format contacts,olny two profiles, no access to SIM menu, no Java (ME or SE), small rootfs, etc

I think this is the worst part. I don't expect so much support for a product that has already been out for a few months. I expect that the basic functions are all there and that they are all working. I don't mean running the full openoffice suite, but doing everything any cheap GSM cell phone does or is expected to do nowadays.

When those things don't work or are absent we complain about them. When the company doesn't even officially talk to us about them, we complain louder. When we see that many things "will be fixed only in Maemo6" it is obvious that we desperately want to know if and when maemo 6 will run in the current, somewhat lacking, N900, because it seems to be the only way to get the fixes.

When Nokia+Intel announced MeeGo it is just expected that the people who were waiting for those fixes get anxious because now the future has just got fuzzier. We might complain even louder.

To the question of not investing money, i think it is plain wrong. Not from a business case point of view, but from a moral point of view (which might or might not reflect in business). Nokia has sold a product that is good for doing some things but lacks in many expected areas. If it were fully open, they could have said: "here it is, here are the docs and good luck". But since many of its core is closed, thre is no way the community can fix things and we depend on them to fix things. They can't just pretend that the N900 is finished. It doesn't solve the problems.

I was really upset that while searching for workaround I realized that Nokia is still selling the N900 as a cellphone, while it should be sold as a beta internet device with some cellphone capabilities. I also understood, by talking to other members, that the phone stack was somewhat hacked together and so they wouldn't want to mess with it anymore.

Nokia should have an official page, in the official Nokia.com domain, where everything about the N900 is clearly spelled out. Roadmaps, hints, fixes, etc.