soeiro - Thanks for the response.

I wasn't excusing the current state of affairs I was just stating them as I saw them. Please don't take what I said as anything more than opinion.

I feel that most of the time people as questions [rants] about features and don't first think "why would Nokia do this?". They're a business and have chosen a path of using the OSS community phenomenon to reduce their overheads specifically after sales support and development. I remember someone posted up a paper here a while ago with corporate strategies on how to use the OSS community to your advantage.

Nokia can't do the Apple route of locking in customers upfront and then making the real profits back through selling apps/music down the track. So instead they make the upfront money on the device (the business they know) and then look to reduce all future costs.