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Posts: 13 | Thanked: 5 times | Joined on Mar 2010
#29
Originally Posted by lfc View Post
FYI - I had a pending order since the ending of January with NoreveUSA for this N900 case. Found out this week via several emails that the company responsible for Noreve's US distribution is filing bankruptcy and reportedly has not paid Noreve (the parent company in France) in three months. I was advised to dispute my charge and replace my order with Noreve directly. They gave me a discount which offsets the increase in shipping costs.

If you try to go to the NoreveUSA.com website, you are instantly redirected to Noreve.com, so you can no longer contact the US distributor online.

It was worth it to me to dispute and reorder the case because the company produces such quality products. I have purchased many cases from Noreve over the years, even before they had a US distributor, so I am a longtime and very satisfied customer. I am looking forward to receiving my N900 case.

I will update this thread if I encounter any issues with my new order!

I'm in a similar situation as you. My order never arrived. i've paid via paypal and all I get when I inquire is this lousy letter (below).

I can't get in touch with anyone one. No one picks up the phone and I'm now thinking that I'll never get my 56 dollars back!!

Please advise me how to contact someone??

Dear Valued Customer,



Thank you for your message. We have just found out that Croucier Industries was filing for bankruptcy.



We are very concerned and surprised about this bankruptcy since our brand has been growing consequently in the past 2 years.

We have immediately summoned our lawyers to take control over the situation. Be sure that as soon as we know what to do to find a solution, we will contact you personnally. It might take 2 to 3 days.

All Noreve team and myself would like to present you our sincere apologizes for this exceptional and serious situation which is and will be affecting our brand image.

Sincerely yours, ,

Michaël MASSAT

Noreve Director

Innovacases | Noreve St.Tropez
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