Confesssion: I haven't read all pages.

Question: Does moving all topics that might be labelled as FUD help Nokia focus on what the issues are by finding them collectively in one place or help them ignore users by giving them an entire forum to ignore?

Don't get me wrong, I agree that the sheer volume of these kinds of threads detracts from what very well could be useful threads, but to argue that it will help Nokia help us seems slightly absurd. Plus, I like playing devil's advocate every once and a while :-)

On a serious note, while Nokia's silence is annoying, the other end of the spectrum -- making a bunch of false promises -- seems far more bleak, and so I don't complain. Customer service on the other hand....