I apologize. I didn't mean that I expected you to make a statement on this. I thought we were talking about dealing with FUD. I figured that this was a concrete example of FUD on tmo and tried to give an example of what the wiki might look like. Apparently I missed the mark.

I will reiterate my concern though: There are now 2 forum moderators (you and some IT guy at the "official" nokia forum) that have said Nokia Care is handling it as a warranty issue. Forgive me for suggesting that an official press release would go much farther allaying FUD than a couple of quotes by Nokia employees on a forum.

I've gone many rounds with multiple companies where I was told, or emailed, or had a forum quote only to be told that person was wrong/mistaken or doesn't work here any more, or that wasn't approved to discuss that. A real press release will have been vetted by lawyers and approved by higher level officials, etc, and have much more meaning.

I'll butt out now.