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Nokia Experience @ CompUSA
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thoughtfix
2005-12-30 , 00:14
Posts: 832 | Thanked: 75 times | Joined on Dec 2005 @ Phoenix, AZ
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My Nokia Experience at CompUSA.
CompUSA had it listed for
$399
I mentioned that the CompUSA.com had the device listed at $379 and the MSRP is actually only $359. The sales drone said "That's for web orders only." I calmly corrected him by informing him that the that CompUSA.com entry for the Nokia 770 was (actually still is) listed as "pick-up only - not available online"
He goes away for a moment and comes back to inform me that he can split the difference between the MSRP (making the price $369
but only if I buy the extended warranty
which will cover me for an additional year after the manufacturer warranty and cover glass breakage. The cost of the service plan? Another $39. Fine. Whatever. I'll take it. I paid and left.
After looking over the fine print and receipt, apparently they only sold me the one-year warranty (Salesman made me think it was a one-year ADDITIONAL warranty) and it does not cover screen breakage for that year - it covers a ONE TIME replacement.
Basically, CompUSA misrepresented just about everything involved in this sale. I would suggest going directly to Nokia.
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