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Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
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spinnukur
2010-03-03 , 00:04
Posts: 569 | Thanked: 159 times | Joined on Sep 2009 @ District of Columbia
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954
Screen popped off about a week ago - almost as if their was space in-between where the bezel sits on top of the glass allowing the glass/plastic or w/e the material is to slide off.
One minute I'm typing on the phone the next minute the screen popped out.
Didn't mess with it, immediately got on the phone and called Nokia support who sent me an overnight UPS label. Two days later I get a call telling me that my phone cannot be repaired and even though it may not be my fault it would cost me $275.86 for parts and labor to get it repaired
Here I am thinking that the extra year warranty that I in addition to the year I already have would take care of the problem but nope, Nokia still want's to charge me out the ***.
Had them re-overnight the phone back to me - was wondering wtf I was going to do with it, maybe sell it on Ebay for spare parts but just for the hell of it, I called Amazon (even though the return date ended on the January 31st) to see if they could do anything. Amazon stated I could still return the device only as long as it was defective or broken due to manufacturing error/quality control. Sent the phone to Amazon, they stated I should get my full refund within two weeks.
I noticed early on when I got my phone that the screen would make clicking sounds (I know other people on forum also have the same issue) whenever you slightly pressed down on the screen.
Anyways, that's the gist of it and the problem that's going on.
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