How many percent of the people who bought an N900 do you honestly believe looked through the videos stored on the turned off device inside the unopened box before they decided that "this is a phone"? Just because some information exists somewhere does not mean that people who needs to buy something knows about it. Seriously, the fact that the N900 is less than basic on phone functionality is not that easy to find out for regular people. And as we clearly see here on the forums, people never expected that they HAVE to find out something like that because 99% of rational people expect that something they buy in the phone section of an electronics store can, you know, do what every other device on that display can do.