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Posts: 311 | Thanked: 110 times | Joined on Nov 2007 @ Boston, MA
#27
I agree with Texrat's point, If there was a built in application on the device itself which facilitated the creation of bugs/enhancements within bugzilla and an automated bug tracker created for all apps when released into extras-dev this would solve the problem.

The document you linked Texrat was perfect, I was not sure about the flowchart though for the application usage - is this optional as I dont know about surveys and usage popups!! I agree it will provide useful information if people take the survey but I would rather avoid nagware and popups where possible... Buzzard is where this shines though as it could capture so much additional information from the device which makes the bug entry so much more valuable to the devs - rather than relying on individual users to know how access and upload log files etc... Buzzard should also be available to users as a standalone application to log bugs in cases where the application does not crash too though.

There are too many manual steps right now which put off the average user who dabbles a bit here and there - for example the brainstorm feature is great but after creating a brainstorm you have to go and manually create the talk thread and manually link the thread back to the brainstorm. All great ideas and not exactly hard work but enough to put off the average user!
 

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