I used to buy Millions of $$$ worth of Cisco gear a year and they send out refurb'd gear to replace BRAND new gear that arrives DOA. I'm talking 6 figure costing gear here. So NOKIA is not doing anything unusual. All Cisco's RMA gear is refurb'd as well. I had about 100 Routers that cost around a Mil a piece and that's what they do with their operation. I also never had any issues with their refurb'd gear.