Besides making up for lost self esteem, is there any benefit to a negative attitude towards newbies?

If the person is not being lazy or plain wrong why not cut them some slack?

For median folk coming from a win/mac GUI background, the maemo file system is not intuitive.

Those conditioned my Jobs and Gates it is against the stimulus response compatibility to think there are system files in a folder that looks like a "user" or "personal" folder.

That you can even "brick" a mobile is an new concept to people like me.

To the Automatic System it looks like a duck and quacks like a duck.

You can have the coolest mobile OS on the planet but if the maemo/MeeGo community can't go the last mile into helping with adaptation then It's a flash in the pan.

Those OSS communities that are changing the world are not CLI elitist but creating real value in everyday lives.