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Anybody received their $50 N900 rebate?
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Rocketman
2010-03-09 , 02:53
Posts: 550 | Thanked: 110 times | Joined on Aug 2006
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I sent in mine and even included the receipt, even though the form did not ask for it. I received a letter stating that I had failed to activate an Ovi store account. I kept photocopies of all my documentation and my Ovi store account name is clearly visible in plain, easily distinguishable letters. I've tested the account on both my N900 and PC and it works fine. I received the rejection letter too late to "refile" it, which further pisses me off.
I think Nokia needs to come forward and be proactive about making good with the people its rebate processor has screwed up. Honest rebate fulfillment is a trivial expense when compared to the loss of customer goodwill this has caused. Similar incidents have also lead to costly class actions and large FTC fines against other technology manufacturers. It is really in Nokia's interest to clear up this Snafu before it gets more widely reported.
Speaking of which, does anyone want to contact Engadget, GDGT and some of the mobile focused sites to see if they are interested in doing a story? Maybe hold Nokia's feet to the flames a bit?
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