I sent mine into repair via the Nokia USA web link last week. Sent it out on Thursday, received a brand new one back via fedex today.

That's a quick turnaround. Got the same letter as others had gotten: unable to be repaired, so it was replaced. It came with the original shipping firmware on it, I had to update it twice before it was up to date.

Now to get it all pimped out again. I wasn't able to do a backup of my old one, due to not being able to charge it...