Qgil's last post goes lightyears, IMO, toward addressing the number 1 concern here.

Maybe it needs to be stressed that most people here are adults. They know the world isn't black or white. They know that Nokia wil not always explain every minute detail, nor will the company give up trade secrets.

I daresay not one single person here expects that, nor do they expect Nokia employees to live in the forum.

So IMO the best way to bridge this alleged gap is through periodic frank, honest dialog that recognizes the intelligence and earnestness of parties on both sides and dispenses with any disingenuous dialog at all. I am heartened by ragnar and Qgil's posts. Just those few posts are worth more, IMO, than 90% of the blathering here... mine most certainly included.

I can't provide a boilerplate example of what improved communications would look like. I think that has to be hashed out, and I think it should. But the outreach this weekend was a helluva start, and proved me wrong in at least one way. I'd eagerly welcome more of that.

Thanks guys.

EDIT: and please keep in mind-- sometimes a simple "we can't answer that yet, hang on" is enough. ANything beats a no-answer. Again: this isn't black and white. We have an infinite palette to work with.