maemo.org - Talk - View Single Post - Maemo Community Council elections: Nominations open!

lemmyslender	2010-03-23 , 18:11
Posts: 968 \| Thanked: 974 times \| Joined on Nov 2008 @ Ohio	#180

Originally Posted by GeneralAntilles

User support and feedback needs are provided by Nokia Care. maemo.org should be making sure that's where these users end up, but actively working to field those sorts of complaints here is a disservice to the community, because it redirects efforts better spent towards productive ends, and a disservice to those users, because there's a reason Nokia Care is the channel to pursue and not maemo.org

Would you care to clarify? It sounds to me as though you are advocating direction many potential new members to Nokia Support? Are you suggesting that Texrats' Maemo Greeters program should instead of answering a question / addressing a complaint, with information and links, direct those people to Nokia Support?

Most of the other answers above yours advocate providing guidance and answers, not just shoving people back out the door.

Is it that you don't believe there are many end-users here or that you don't want end users here?

Please clarify as this sounds on the face to be a particularly dangerous and unfriendly attitude to have.

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