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Maemo Advocacy
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Texrat
2007-07-09 , 04:01
Posts: 11,700 | Thanked: 10,045 times | Joined on Jun 2006 @ North Texas, USA
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Yeah, we can't blame a good device for its failure. The majority of the time, poor execution, especially not properly gaging and responding to user demand, is to blame for such fiascos. History is replete with examples.
There is no awesome product or advent that piss-poor management can't destroy.
EDIT: generalizations aside, I'll back the local consensus opinion. Even if Nokia itself does not offer PIM functionality, the proper API hooks need to be there. And if nothing else, as a hardcore user I want to be able to sync my contacts. I don't care what semantics are employed to dismiss that as not in the tablet's scope, people want it. They want to be able to sync with Outlook or their phones or any other service and manage ONE set of contacts that all devices share. We're sensible that way. And we're lazy. We're efficient to a fault. PCs and smartphones have spoiled us on the concept and we don't understand why another communications device, regardless of its raisson d'etre, doesn't offer that basic functionality. We want to email and Skype people in our Outlook contacts from our tablet if that's what we have with us. Better yet, we want an online service like Google or Yahoo to manage our contacts and the tablet to take advantage of it.
We don't care that this is an N-series device. This is what we want.
I know from sad experience that there are some very rank assumptions made within the walls of Nokia, ones that have little bearing with the reality I experience. One of my favorites: "Nokia phones don't sell well in the US because Americans don't like them". Rubbish. There are other factors, and it behooves us to perform root cause analysis, construct MEANINGFUL, well-designed, scientific polls and find exactly what they are.
No more assumptions. No more excuses. No more disconnects between the company and its customers. And no, in saying that I am NOT pointing fingers at the hardworking tablet developers. They're doing what they've been instructed to do.
Last edited by Texrat; 2007-07-09 at
08:40
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