Thread: Nokia won't repair my US N900 because I live in Canada [OK, eventually they did]
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shallimus is offline shallimus
2010-03-30 , 01:47
Posts: 568 | Thanked: 969 times | Joined on Dec 2009 @ Toronto
#24
Originally Posted by schettj View Post
"Come on Nokia" is an odd call. Phones are radio transmitters, and a licensed for sale in specific countries (or in all countries, as "world phones") by a manufacturer. They get the license *from* each country (or whatever government/proxy controls radio spectrum in the target country.)

Companies selling phones are not legally allowed to ship a device approved only for country A to country B, even if B is RIGHT NEXT DOOR to A. Eh?

It's as simple as that.
Simple maybe, and I (and others) appreciate your explanation. But why is "Come on Nokia" odd? We want them to enter the Canadian market with the N900. Nothing strange about that, surely? If they sell it, they will have licensed it.

Originally Posted by Nokia Canada
Thank you for e-mailing the Nokia Care Contact Center. We are glad that you are interested in the Nokia N900

Based on your concern,please call our technical support hotline @1 8886654228, you need to provide us with your phone's serial number/imei,and your phone shouldnt have any physical or liquid damage, so it can be consider for warranty.
Also "Come on Nokia" because... well, try calling "1 8886654228" from Canada. Try it. I did. "The number dialled cannot be connected from your area code" (or very similar). Nice touch.
Last edited by shallimus; 2010-03-30 at 01:51.