I was - and promptly asked her what was the phone and did she like it. I wasn't in a raging hurry for my dog biscuits. She complained bitterly about the lack of portrait mode for SMS which meant she couldn't text and ring up the till at the same time (to be fair, she said she was texting her boss about her shifts). The phone had onscreen portrait mode for the phone app, but no t9 keyboard. Which sounded very familiar.