Hi all,

I just got my 770 right off the delivery truck today. Brand new unit from Buy.com (untampered Nokia circle sticker)

I haven't used it for more than 25 minutes and the backlight just died on me.

First, I unpacked the unit, placed the battery into the device, plugged a/c adaptor into the wall, let it sit to charge for 5-10 minutes.

Then I power on the device. I was greeted with time/date, language settings, then phone connection settings. Here, I was trying to tether bluetooth between the 770 and my phone.

In between the 'searching' after clicking 'previous' to 'next' about 5 to 6 failed tries to detect the phone, the backlight just went dead.

I canceled everything else and was brought to the main screen. Now, I would have to put it in direct light to see a faint image of the desktop.

I powered down the unit, reseated the battery, powered it up, still the same. The lcd is faintly dim without backlight.

I navigated my way to 'control panel' > 'display' and backlight is all the way maxed and sleep is on default settings.

I turned the unit off, plugged it into the a/c adaptor, let it sit for a good hour, and still no backlight.

Any suggestions is appreciated on what to do now. Thank you. :x


Update: Called Nokia, they recommended flashing the unit. I did that. Still no backlight. I may have to do an RMA with Buy.com. Is there a such thing as a hard switch to toggle the backlight on and off? Or something that is not documented in the user manual?