I am sorry that they did that to you. The only way to get the better price, is to return your item, and the service. Then go online, order the 770 and go in the store to pick it up. But I do suggest the replacement plan. It's better than a repair plan obviosly. And to boot, I already have a dead pixel on my unit that is only 11 days old. But I am within the 21 day return policy. Please don't hesitate to ask me any questions.