Other than Vodafone UK's phone branding i personally cannot complain about them. Had Nokia's from them for years and in the latter 3 went down the non branded route by renewing the voda contract via Carphone Warehouse. With that in mind i can see why people might want to debrand their 900. Saying that i've not seen a voda branded 900 so not aware what level has been applied. My std Nokia issue is tops. Some hiccups have been enountered & overcome but no complaints on the whole.