Try going onto sites like this for Apple, Google, Android, WM, etc - some of the rants are very familiar... No company can ever stay on top all the time - it's all about peaks and troughs because no-one can predict markets 100%. As a handset manufacturer Nokia's record and performance is evident; they make more smartphones for a wider range of people on this planet than any other manufacturer. Symbian is still the most popular smartphone OS, so Nokia are still the 'milestone setter' you first perceived. Maemo/Meego and Symbian^3 will only build on that. Your recent experience has not satisfied you as an individual. Whilst that is regrettable, I'm sure you understand that Nokia don't make devices just to suit you. You may not be alone in your complaints, but that is a drop in the ocean to a huge company like Nokia who operate in so many markets. It's not that they don't care, it's that they have to look to the big picture to stay in business. I am not a 'power user', developer or industry insider - I'm just a guy who loves his phones. For me, Nokia are still showing the way: the quality, range and features available mean I'll keep looking at this brand first. I'm not blind to other mfrs, OS's, etc., I try them out and compare with friends, but I keep coming back for some reason... For me, the N900 is where I want to be: a stable OS, good features (although I'm still missing some) and excellent build quality. Best of all I'm part of the next wave of smartphone/superphone technology that keeps getting better. PR 1.2 will come and now we hear that Meego will definately come. What more do YOU want? Being at the frontier has allways been challenging - but ultimately more rewarding. Keep the Faith.