Thread: Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
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b15cu1t is offline b15cu1t
2010-04-23 , 15:19
Posts: 107 | Thanked: 16 times | Joined on Dec 2009
#1304
Originally Posted by nok900 View Post
my n900s charger port came out, so like any reasonable human i went to the nokia care centre, they sent it away and i got it back yesterday. THEY DIDNT FIX IT!!! instead they sent it bak with a photograph citing physical damage!! and to make it worse my n900 no loner slides up. seems as though the idiots nokia employ couldnt replace my casing properly and wen i finaly got it to slide up (yes it takes a real effort) the inards of my n900 are exposed... my keyboard isnt fitted properly and iv been waiting for 1hour and 43mins, still waiting on the fone to complain to nokia about this. has anyone succesfully had their n900 returned and fixed, with an apology? because i for 1 now seriously regret spending my hard earned money on this product. i hate to admit it, the ifone seems better
I understand your pain....

My phone broke early Feb. Sent to Regeneris who are the repair people in the uk and waited.

1 week later i called to see where my phone was and they replied that there was damage to the pcb and would not be covered by the warranty so they were sending it back un-repaired (thats ok its insured either way its getting fixed)

3 weeks later still no phone returned to me.........

100 phone calls daily and...

2 weeks later they admit its lost in the system and are ordering me a new one....

Waiting and calling, waiting and wondering....

3 weeks later they finally recieve the phone and tell me it will be here in two days!!!!! YAY!!!!

3 days later I call again..its on its way back to them as the delivery driver could not find my address, they will send it back out when it arrives...

**** **** **********!!!!!!!!!!!!
 

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