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Problems with N900 USB port becoming broken / loose and resulting warranty & repair issues
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mece
2010-04-27 , 07:28
Posts: 1,111 | Thanked: 1,985 times | Joined on Aug 2009 @ Åbo, Finland
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DISCLAIMER
:
This post is not to annoy people with troubles, but to enlighten that it's not always that bad. Also illustrates the occasional mad efficiency of Finnish communication.
So my usb port decided to stop working a couple of days ago. I managed to charge the phone by putting weights on the usb plug
So the next morning at 10:00 I entered a local Nokia service spot, that is some official nokia care outpost. It's a small company.
anyway, this is in Finland so the dialogue was typical Finnish style..
Me: "Hey, do yuo fix these? (Shows my N900)
Clerk: "Yep"
Me: "Usb is busted"
Clerk: "ok, what's your phonenumber?"
Me: "So you'll fix it?"
Clerk: "Yep"
Me: "On Warranty?"
Clerk: "Yep"
Me: "My number is <my numer>. Can I have a lender, while you fix it?"
Clerk: "Yep" (hands me a phone)
Me: "When will I have it?"
Clerk: "Soon. We'll text you"
That's it. Took 3 minutes.
Then at 13:37 I get a text. "Phone Fixed" it said.
So I went back
Me: "N900"
Clerk: "Name?"
Me: "<my name>"
Clerk: "Here" (hands me my phone)
Me: "Thanks. This is yours" (Gives him the lender phone)
Clerk: "Thanks, bye."
That's it. That one took 1 minute and 30 seconds.
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Last edited by mece; 2010-04-27 at
07:42
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